Academic Computing Technologies (ACT) is a comprehensive service organization that supports Fullerton College faculty, students and staff through our Technical Support Services, Desktop Services, Systems Technology Services and Instructional Services.
For more information about Student and Employee FCNet network and email accounts, please visit https://fcnet.fullcoll.edu
- To submit a Service Incident or Request, please visit https://www.fullcoll.edu/service-requests/
Customer Support Services
The Customer Support Services Team is responsible for the day to day management of all FCNet accounts and related resources, ACT computer labs, Cisco phones, service request routing, and Software Installation Requests. They provide training, faculty/staff technical consultations, ensures instructional software compliance, coordination of the Help Desk, and is responsible for coordination of the campus security system and the licensing verification and approval of campus software installation requests. Customer Support also coordinates and staffs three campus open computer labs.