Welcome to Academic Computing
Technologies
Director, Academic Computing Technologies, Nilo Niccolai,
PhD
General Information
Academic Computing Technologies (ACT) is a
comprehensive service organization that supports Fullerton College
faculty, students and staff through our Technical Support Services, Desktop
Services, Systems Technology Services and Instructional Services. If you have any questions, please do
not hesitate to call us at (714) 992 - 7348
Technical Support Services The Technical
Support Services Team manages the day to day creation and coordination of
18,000+ student and 1,400 faculty/staff FC-Net accounts; provides
environmental training, faculty/staff technical consultations,
and coordination of the Help Desk.
Additionally they are responsible for the licensing verification and
approval of campus software installation requests. Technical Support
also coordinates and staffs six campus open computer labs. Follow the
fcnet Technical Support Services link if you would like more information
regarding the FC computer labs, FC Net, and FC Net accounts. Website:
http://fcnet.fullcoll.edu
Desktop Services/Classroom/Media Desktop Services is
responsible for the hardware and software specification, installation,
configuration, and repair and maintenance of campus computers and media
equipment.
Additional services include computer inventory tracking; requisition
support, and service request prioritization and tracking. Desktop
Services supports over 1,500 computers, printers and related
equipment.
Network Services Network Services
administers the campus production network servers to include: network
operating system(s) Internet access; network application packages; network
monitoring software; network directory structures; e-mail accounts;
network equipment specification switch, router, and hub administration and
maintenance; and, related fiber and cabling.
Software Development The Software
Development Team works with campus organizations to produce efficient and
cost effective solutions that meet instructional and administrative
requirements. The team supports the campus Web site and Web page, as
well as serves as the campus liaison with the college district's
Information Services department for campus data needs.
Additional consultative, training and, integration services are
provided.
Website: http://act.fullcoll.edu/softwareDev/

Director, Nilo
Niccolai, PhD Email: nniccolai@fullcoll.edu
714/992-7000, Ext. 5100
Administrative
Support Starla
Battiest Email:
sbattiest@fullcoll.edu 714/992-7528
Technical Support Services Dawnmarie
Neate Email: dneate@fullcoll.edu
714/992-7000, Ext. 5105 Tessa
Renison Email: trenison@fullcoll.edu 714/992-7350
Gabriel Rodriguez Email:
grodriguez@fullcoll.edu
714/992-7522
Help Desk
Email: helpdesk@fullcoll.edu
714/992-7711
Instructional
Services
Bob Morison, Manager
Media/Classroom & Desktop Services
Email: rmorison@fullcoll.edu
714/992-7495
Administrative
Support
Marina Fuentes Email:
mfuentes@fullcoll.edu 714/992-7344
Desktop
Services 714/992-7344
Ming
Chua Email: mchua@fullcoll.edu
Michael Denn Email:
mdenn@fullcoll.edu Jose
Guardado Email: jguardado@fullcoll.edu
Long Tran Email: ltran@fullcoll.edu
Classroom/Media
Services
Repairs: 714/992-7345 Orders:
714/992-7502
Daniel Melendez Email: dmelendez@fullcoll.edu
Keenan
Walker Email: kwalker@fullcoll.edu
Scott
Ung Email: sung@fullcoll.edu
Systems Technology
Services
Co Ho, Manager
Network & Software Development Services Email:
cho@fullcoll.edu 714/992-7274
Network
Services
Tony Huynh
Email: thuynh@fullcoll.edu
714/992-7759 Mike Neate Email:
mneate@fullcoll.edu 714/992-7228 Hai
Nguyen Email: hnguyen@fullcoll.edu 714/992-7227 Tony
Pham Email: tpham@fullcoll.edu 714/992-7521
Software Development
Services Mike Cortez Email:
mcortez@fullcoll.edu 714/992-7264 Brad
Rippe Email: brippe@fullcoll.edu 714/992-7516
Location
Fullerton College Academic Computing Technologies 321 E. Chapman
Avenue, Room T7 Fullerton, CA 92832-2095 Telephone: (714)
992-7348 Fax: (714)992-7200
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