Welcome to Academic Computing Technologies

Director, Academic Computing Technologies,  Nilo Niccolai, PhD

Email: nniccolai@fullcoll.edu

Academic Computing Technologies (ACT) is a comprehensive service organization that  supports Fullerton College faculty, students and staff through our Technical Support Services, Desktop Services, Systems Technology Services and Instructional Services.  If you have any questions, please do not hesitate to call us at (714) 992 - 7348

Departments

Technical Support Services
The Technical Support Services Team  manages the day to day creation and coordination of 18,000+ student and 1,400 faculty/staff FC-Net accounts;  provides environmental training,   faculty/staff technical consultations, and coordination of the Help Desk.  Additionally they are responsible for the licensing verification and approval of campus software installation requests.  Technical Support also coordinates and staffs six campus open computer labs. Follow the fcnet Technical Support Services link if you would like more information regarding the FC computer labs, FC Net, and FC Net accounts.
Website: http://fcnet.fullcoll.edu

Desktop Services/Classroom/Media
Desktop Services is responsible for the hardware and software specification, installation, configuration, and repair and maintenance of campus computers and media equipment.  Additional services include computer inventory tracking; requisition support, and service request prioritization and tracking.  Desktop Services supports over 1,500 computers, printers and related equipment. 

Network Services
Network Services administers the campus production network servers to include: network operating system(s) Internet access; network application packages; network monitoring software; network directory structures; e-mail accounts; network equipment specification switch, router, and hub administration and maintenance; and, related fiber and cabling. 

Software Development
The Software Development Team works with campus organizations to produce efficient and cost effective solutions that meet instructional and administrative requirements.  The team supports the campus Web site and Web page, as well as serves as the campus liaison with the college district's Information Services department for campus data needs.   Additional consultative, training and, integration services are provided.
Website: http://act.fullcoll.edu/softwareDev/ 

Staff Directory

Director,
Nilo Niccolai, PhD
Email: nniccolai@fullcoll.edu
714/992-7000, Ext. 5100

Administrative Support
Starla Battiest
Email: sbattiest@fullcoll.edu
714/992-7528

Technical Support Services
Dawnmarie Neate
Email: dneate@fullcoll.edu
714/992-7000, Ext. 5105
Tessa Renison
Email: trenison@fullcoll.edu
714/992-7350
Gabriel Rodriguez
Email: grodriguez@fullcoll.edu
714/992-7522
Help Desk
Email: helpdesk@fullcoll.edu
714/992-7711

Instructional Services
Bob Morison, Manager
Media/Classroom & Desktop Services
Email: rmorison@fullcoll.edu
714/992-7495

Administrative Support
Marina Fuentes
Email: mfuentes@fullcoll.edu
714/992-7344

Classroom/Media Services
Repairs: 714/992-7345 Orders: 714/992-7502
Daniel Melendez
Email: dmelendez@fullcoll.edu
Keenan Walker
Email: kwalker@fullcoll.edu
Scott Ung
Email: sung@fullcoll.edu

Systems Technology Services
Co Ho, Manager
Network & Software Development Services
Email: cho@fullcoll.edu
714/992-7274

Network Services
Tony Huynh
Email: thuynh@fullcoll.edu
714/992-7759
Mike Neate
Email: mneate@fullcoll.edu
714/992-7228
Hai Nguyen
Email: hnguyen@fullcoll.edu
714/992-7227
Tony Pham
Email: tpham@fullcoll.edu
714/992-7521

 Software Development Services
Mike Cortez
Email: mcortez@fullcoll.edu
714/992-7264
Brad Rippe
Email: brippe@fullcoll.edu
714/992-7516

Fullerton College
Academic Computing Technologies
321 E. Chapman Avenue, Room T7
Fullerton, CA  92832-2095
Telephone: (714) 992-7348
Fax: (714)992-7200