Welcome to Academic Computing Technologies

Director, Academic Computing Technologies,  Nilo Niccolai, PhD

Email: nniccolai@fullcoll.edu

Academic Computing Technologies (ACT) is a comprehensive service organization that  supports Fullerton College faculty, students and staff through our Technical Support Services, Desktop Services, Systems Technology Services and Instructional Services.  If you have any questions, please do not hesitate to call us at (714) 992-7019

Departments

Technical Support Services
The Technical Support Services Team (TSS) is responsible for the day to day management of all FCNet accounts including 20,000+ student, 1,400 faculty/staff FCNet accounts; and over 900 VoIP phone accounts. TSS provides training, faculty/staff technical consultations, coordination of the Help Desk, and is responsible for the licensing verification and approval of campus software installation requests. Technical Support also coordinates and staffs six campus open computer labs. Follow the FCNet Technical Support Services link if you would like more information regarding the FC computer labs, Cisco phone documentation, Software Installation Requests, and FC Net accounts.
Website: http://fcnet.fullcoll.edu
 

Desktop Services/Classroom/Media
Desktop Services is responsible for the hardware and software specification, installation, configuration, and repair and maintenance of campus computers and media equipment.  Additional services include computer inventory tracking; requisition support, and service request prioritization and tracking.  Desktop Services supports over 1,500 computers, printers and related equipment. 

Network Services
Network Services administers the campus production network servers to include: network operating system(s) Internet access; network application packages; network monitoring software; network directory structures; e-mail accounts; network equipment specification switch, router, and hub administration and maintenance; and, related fiber and cabling. 

Software Development
The Software Development Team works with campus organizations to produce efficient and cost effective solutions that meet instructional and administrative requirements.  The team supports the campus Web site and Web page, as well as serves as the campus liaison with the college district's Information Services department for campus data needs.   Additional consultative, training and, integration services are provided.
Website: http://act.fullcoll.edu/softwareDev/ 

Staff Directory

Director,
Nilo Niccolai, PhD
Email: nniccolai@fullcoll.edu
714/992-7020

Administrative Support
Starla Battiest
sbattiest@fullcoll.edu
714/732-5575

Technical Support Services
Dawnmarie Neate
dneate@fullcoll.edu
714/732-5578
Tessa Renison
trenison@fullcoll.edu
714/732-5576
Gabriel Rodriguez
grodriguez@fullcoll.edu
714/732-5577
Help Desk
helpdesk@fullcoll.edu
714/992-7111

Instructional Services
Bob Morison, Manager
Media/Classroom & Desktop Services
rmorison@fullcoll.edu
714/992-7022

Administrative Support
Marina Fuentes
mfuentes@fullcoll.edu
714/732-5587

Classroom/Media Services
Repairs, Orders, Deliveries: 714/992-7141
Daniel Melendez
Email: dmelendez@fullcoll.edu
Keenan Walker
Email: kwalker@fullcoll.edu
Scott Ung
Email: sung@fullcoll.edu

Systems Technology Services
Co Ho, Manager
Network & Software Development Services
cho@fullcoll.edu
714/992-7021

Network Services
Tony Huynh
thuynh@fullcoll.edu
714/732-5580
Mike Neate
mneate@fullcoll.edu
714/732-5581
Hai Nguyen
hnguyen@fullcoll.edu
714/732-5582
Tony Pham
tpham@fullcoll.edu
714/732-5583

 Software Development Services
Mike Cortez
mcortez@fullcoll.edu
714/732-5579
Brad Rippe
brippe@fullcoll.edu
714/732-5584

Fullerton College
Academic Computing Technologies
321 E. Chapman Avenue, Room T7
Fullerton, CA  92832-2095
Telephone: (714) 992-7019
Fax: (714)992-9901