Welcome to Academic Computing
Technologies
Director, Academic Computing Technologies, Nilo Niccolai,
PhD
General Information
Academic Computing Technologies (ACT) is a
comprehensive service organization that supports Fullerton College
faculty, students and staff through our Technical Support Services, Desktop
Services, Systems Technology Services and Instructional Services. If you have any questions, please do
not hesitate to call us at (714) 992-7019

Technical Support Services
The Technical Support Services Team (TSS) is responsible for the day to
day management of all FCNet accounts including 20,000+ student, 1,400
faculty/staff FCNet accounts; and over 900 VoIP phone accounts. TSS
provides training, faculty/staff technical consultations, coordination
of the Help Desk, and is responsible for the licensing verification and
approval of campus software installation requests. Technical Support
also coordinates and staffs six campus open computer labs. Follow the
FCNet Technical Support Services link if you would like more information
regarding the FC computer labs, Cisco phone documentation, Software
Installation Requests, and FC Net accounts.
Website:
http://fcnet.fullcoll.edu
Desktop Services/Classroom/Media Desktop Services is
responsible for the hardware and software specification, installation,
configuration, and repair and maintenance of campus computers and media
equipment.
Additional services include computer inventory tracking; requisition
support, and service request prioritization and tracking. Desktop
Services supports over 1,500 computers, printers and related
equipment.
Network Services Network Services
administers the campus production network servers to include: network
operating system(s) Internet access; network application packages; network
monitoring software; network directory structures; e-mail accounts;
network equipment specification switch, router, and hub administration and
maintenance; and, related fiber and cabling.
Software Development The Software
Development Team works with campus organizations to produce efficient and
cost effective solutions that meet instructional and administrative
requirements. The team supports the campus Web site and Web page, as
well as serves as the campus liaison with the college district's
Information Services department for campus data needs.
Additional consultative, training and, integration services are
provided.
Website: http://act.fullcoll.edu/softwareDev/

Director, Nilo
Niccolai, PhD Email: nniccolai@fullcoll.edu
714/992-7020
Administrative
Support Starla
Battiest
sbattiest@fullcoll.edu 714/732-5575
Technical Support Services Dawnmarie
Neate dneate@fullcoll.edu
714/732-5578 Tessa
Renison trenison@fullcoll.edu
714/732-5576
Gabriel Rodriguez grodriguez@fullcoll.edu
714/732-5577
Help Desk
helpdesk@fullcoll.edu
714/992-7111
Instructional
Services
Bob Morison, Manager
Media/Classroom & Desktop Services
rmorison@fullcoll.edu
714/992-7022
Administrative
Support
Marina Fuentes
mfuentes@fullcoll.edu 714/732-5587
Desktop
Services
714/992-7126
Ming
Chua mchua@fullcoll.edu
Michael Denn
mdenn@fullcoll.edu Jose
Guardado jguardado@fullcoll.edu
Long Tran ltran@fullcoll.edu
Classroom/Media
Services
Repairs, Orders, Deliveries: 714/992-7141
Daniel Melendez Email: dmelendez@fullcoll.edu
Keenan
Walker Email: kwalker@fullcoll.edu
Scott
Ung Email: sung@fullcoll.edu
Systems Technology
Services
Co Ho, Manager
Network & Software Development Services
cho@fullcoll.edu 714/992-7021
Network
Services
Tony Huynh
thuynh@fullcoll.edu
714/732-5580 Mike Neate
mneate@fullcoll.edu 714/732-5581 Hai
Nguyen hnguyen@fullcoll.edu
714/732-5582 Tony
Pham tpham@fullcoll.edu 714/732-5583
Software Development
Services Mike Cortez
mcortez@fullcoll.edu
714/732-5579 Brad
Rippe brippe@fullcoll.edu
714/732-5584
Location
Fullerton College Academic Computing Technologies 321 E. Chapman
Avenue, Room T7 Fullerton, CA 92832-2095 Telephone: (714)
992-7019 Fax: (714)992-9901
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